Discover the Deliciousness of The Michael's Place Cookies

We’re committed to ensuring your cookies arrive fresh and delicious! Please review our shipping policy below:

• Shipping Fee:  All orders are shipped at a flat rate of $6.99 per order per address. 
• Shipping Methods: We ship via UPS to ensure reliable and timely delivery. Tracking information will be provided once your order is shipped.
• Shipping Timeline:
  •   Please allow 1–2 business days for order processing. 
  • Orders are generally processed and shipped Monday through Thursday to ensure timely delivery. 
  • Standard shipping usually takes 1–2 business days, depending on your location. Contact us for express shipping or shipping related questions.
• Shipping Areas: We currently ship within: Alabama, Arkansas, Connecticut, Delaware, District of Columbia (DC), Georgia, Florida, Indiana, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, & West Virginia.

                         *Shipping nationwide within the continental U.S. (excludes Alaska and Hawaii) by 2026. 

• Packaging: All cookies are carefully packaged to maintain freshness and prevent damage during transit.
• Warm Weather Shipping: During warmer months, we use insulated packaging and may include ice packs to ensure your cookies arrive in perfect condition.

Important Notes:

• Please double-check your shipping address before completing your order. We are not responsible for delays or losses due to incorrect addresses.
• While we do our best to ensure timely delivery, we cannot guarantee specific delivery dates once your order has been shipped.

If you have any questions about shipping or need assistance with your order, feel free to contact us at cookies@themichaelsplace.com or call us at 704-912-5284.

We love hearing from our customers. If you have any questions or comments, please don't hesitate to reach out to us. You can call us, email us, or follow us on Instagram. We are always happy to chat about cookies!