Frequently Asked Questions

Please reach us at cookies@themichaelsplace.com if you cannot find an answer to your question.

Is shipping available to all 50 states in the U.S.?

We currently ship to the Northeast, South, and Midwest. By 2026, we plan to offer nationwide shipping.

Can I schedule an order for a future date?

Yes, just include any details in the notes section before placing your order.

How long do the cookies stay fresh?

Keep cookies in a sealed bag or an airtight container at room temperature. They will stay fresh for up to 14 days. For an extra-soft texture, place a slice of bread in the container to maintain moisture.